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APR 19
You’ve heard of AI. You’ve seen what it can do. But have you thought about how it could impact your casino and your patrons? Because it can. And it could be devastating.
One bot that’s taking the business world by storm is ChatGPT, an AI-powered language generator. It’s a development with lots of potential. It can create human-like responses to a wide variety of queries and prompts. It doesn’t matter if you’re looking for information on a specific topic, trying to solve a problem or just looking for a friendly conversation; ChatGPT is willing to engage with you in a natural and intuitive way. For your casino this could mean creating phone scripts, email blasts, or even in-house documentation.
ChatGPT has some impressive language skills. Thanks to its extensive training and sophisticated algorithms, ChatGPT is capable of understanding and responding to complex sentences and topics, which makes it an ideal tool for researchers. ChatGPT is also always evolving. The more people use it, the more the AI learns. ChatGPT updates and optimizes itself to provide more accurate and detailed responses.
ChatGPT is a large language model trained by OpenAI that uses deep learning techniques to understand and generate human-like language. It has been trained on a massive amount of data from the internet, including books, articles, and websites and is capable of understanding a wide range of topics and responding to various types of questions. ChatGPT can perform tasks such as language translation, summarization, question-answering, and even generate create writing such as poems or stories.
Not bad, right?
So, where’s the problem? “Deadly” seems like a strong term for something as useful as AI.
ChatGPT has simplified things for hackers since it’s good at scripting; hackers can create more legitimate looking spam emails that can have a higher click rate.
Imagine this: a hacker gets into your system and uses ChatGPT to send an email blast out to your patrons. In the email, patrons are asked to resubmit their credit card information because your system was updated and everything was lost. The email looks legitimate so your patrons click the link and send their sensitive information right to the hackers. How would your patrons feel when they found out the email wasn’t from you? They’d be pretty pissed, right?
Another fun fact: the data you input into ChatGPT is public. What would happen if a team member used ChatGPT to create some in-house documentation and then ChatGPT was hacked? Your company’s sensitive data would be completely accessible to the bad guys. What would happen then?
We always want you to be alert to the potential dangers. ChatGPT may be a fun and useful tool for you and your casino, but it’s not perfect. If you do use it, make sure you know the risks and rewards attached to ChatGPT and proceed with caution.
